Come to us for a consultation to objectively assess the condition of your oral cavity, get a second opinion and understand what to do about it all. We don’t charge money for a good conversation: general consultation, guidance on prices and possible discounts are FREE.
Diana Levchuk, leading specialist, orthopedic dentist.
“If you decide to make an appointment with a dentist and with me in particular, then you are doing everything right. A telephone conversation and even an x-ray without a visual examination, in most cases, allows only a preliminary diagnosis to be made.”
Why is it paid?
Let's be honest and frank - a free consultation is an outdated format for the relationship between a doctor and a patient. A free consultation does not benefit either the doctor or the patient.
For a doctor, this is a devaluation of his work and professionalism. After all, accurately assessing the entire range of problems in the oral cavity using X-ray and CT images requires serious qualifications and the attention of a doctor; such a consultation can take half an hour or more. In some cases, consultation requires the simultaneous presence of doctors of different specializations.
On the other hand, if the consultation is free, then the patient does not make due effort in choosing a dentist and can go through “free” consultations for a long time until he hears what he wants to hear, and not an objective opinion. This can only confuse and cause harm.
What questions can you ask remotely?
The ability to consult with a dentist online during general self-isolation is especially important for patients who have recently undergone implantation or prosthetics. Obviously, this is a long process and cannot be paused. Moreover, the rehabilitation period is an extremely delicate stage that requires the attention of a specialist. But you can contact a doctor via remote communication with other questions, namely:
- If you have a toothache, the doctor will assess the nature of the pain, take into account the symptoms described and tell you how best to act in such a situation. In case of acute pain syndrome, the manager will help prepare documents to obtain permission to move around the city and travel to the clinic,
- if you are planning to restore one, several or even all teeth, a specialist will help you choose the optimal method of prosthetics or implantation, and will tell you which option will be the best, taking into account your financial capabilities,
- if the gums become inflamed, swelling, bleeding and pain appear. The doctor will also help if you have any other questions about the condition and treatment of the oral mucous membranes,
- you would like to adjust the aesthetics of your smile - change the shape, remove curvature and visible defects (cracks, chips) or lighten the enamel. The doctor will talk about modern methods of aesthetic dental restoration and give useful recommendations in this regard.
It is important to understand that an online consultation does not provide an opportunity to make an accurate diagnosis.
Please note that this is only a preliminary conversation, during which the doctor will not be able to make an accurate and final diagnosis. Unfortunately, this is impossible to do without physical presence. However, a specialist will be able to carefully analyze the symptoms you described, clarify the presence of chronic diseases and draw up a fairly detailed clinical picture. If you have the opportunity to send your x-rays, the doctor will give an even more accurate assessment of your condition and offer recommendations for further examination.
How to get a consultation for free
A consultation is not a story about money, it’s about your health. If you just need to get an idea of the prices of our dentistry, possible discounts, and assess the condition of your oral cavity, then we suggest signing up immediately for professional dental hygiene. It still needs to be done once every six months.
During hygiene, the doctor will thoroughly examine the oral cavity and will be able to give personal advice. In this case, you only pay for the professional teeth cleaning procedure, and the consultation will be free .
You can also save on consultation costs if you start treatment or make an advance payment on the same day.
We will answer any questions, conduct a full inspection and, if necessary, hold a consultation. But all decisions at this stage are made by you.
The benefits of communicating with a dentist online
In Russia there are not yet many clinics that have managed to register the “telemedicine” option for conducting full online dental consultations. Therefore, modern clinics are gradually introducing a new format of interaction with patients, which makes it possible to communicate with a doctor without violating the conditions of self-isolation. The advantages of this innovation are more than obvious:
- an opportunity to save time and money - the doctor will help you plan the necessary procedures, and you won’t have to travel anywhere. You will be able to get detailed answers to all your questions and calculate the estimated cost of treatment,
- expert information from a specialist - no need to search for information on the Internet and, based on it, try to make a diagnosis yourself. There are too many materials on the Internet that were not written by experts at all, so they are full of errors and inaccuracies. A conversation with a doctor via video link will be much more useful and informative,
- access from anywhere in the world – via the Internet we can communicate freely, despite distances of hundreds and thousands of kilometers. An online meeting with a dentist is a new opportunity for out-of-towners. Now you can get help and information support from an expert without having to spend money and time on long-distance travel. You only need a computer, tablet or smartphone with an Internet connection,
- guarantees of confidentiality - the most modern and advanced clinics offer communication via secure channels, without saving call and conversation records,
- your safety - in the context of the spread of a dangerous virus, the right decision would be to follow all precautions. Instead of a personal consultation with a dentist, you can remotely discuss all the same issues with him without endangering your health.
You can consult online from anywhere in the world.
Many clinics offer the service completely free of charge, and this is undoubtedly a significant plus. Modern honey institutions treat their existing and potential patients with care and understanding. In many dentistry, remote communication with a specialist does not oblige you to undergo further treatment in this particular center.
Preliminary treatment plan
Next, a preliminary treatment plan and its possible cost are discussed. With this information, you can already visit another dentist - an alternative opinion never hurts. After this, you will either return to us for treatment or become a patient of another dentistry. This is normal, doctors are people too and you should feel comfortable and confident at the dentist, the doctor should inspire absolute trust. Trust between doctor and patient directly affects the success of treatment.
Specialists with whom you can consult online (remotely)
As part of the online consultation with Dial-Dent dentists, consultations with the following specialists are available:
- chief physician - orthopedic dentist (dental prosthetics, sports mouthguards for teeth, implantation, bite correction, complex cases, difficult situations);
- dentist-surgeon-implantologist (installation of dental implants, removal of fibroids, retention cysts, removal of wisdom teeth);
- periodontist (gum diseases);
- orthodontist (bite correction, teeth straightening);
- dentist-therapist (treatment of caries, treatment and re-treatment of tooth canals with a microscope, removal of instruments from canals, treatment of cysts in teeth, saving teeth);
- pediatric dentist (dental treatment for children under anesthesia);
- gnathologist (problems with the temporomandibular joints);
- neuromuscular dentist (deep problems with bite and temporomandibular joints);
- ENT doctor (ear, nose and throat diseases);
- neurologist;
- osteopath;
- speech therapist-myofunctional therapist;
- cosmetologist
Sign up for a consultation
Consultation is never obligatory, but is always carried out in your interests to solve your problems. For consultation, we allocate a standard time of 30 minutes; if you are sure that you need more time, please inform the administrator. In any case, the consultation can always be continued on another convenient day and other specialists can be invited to participate.
The most convenient way is to make an appointment by phone or use the online form.
If you plan to combine a consultation with minor treatment, for example, caries, then you should tell the administrator about this in order to reserve more time; otherwise, the doctor may have an appointment scheduled.
How does communication with a specialist go?
It is not difficult to contact the chosen doctor if the clinic supports this format of communication. To do this, you need to have a computer with Internet access and a telephone. Video communication programs (Zoom, Skype and others) and instant messengers (Viber, WhatsApp) are suitable for online communication. Some clinics offer operating mode through their own system and a secure channel. You can consult a dentist by following these simple instructions:
- call the clinic or find the feedback section on its official website (chat or special tab) and leave a request for remote consultation. Usually you need to indicate your details and the specialization of the doctor you need. If you know his name, the process will go even faster,
- wait for the operator’s response or a response email with brief instructions, which will contain a link on how to enter the dentist’s virtual office,
- At the specified time, get in touch and ask the doctor all your questions. If you have completed x-rays or computed tomography (CT), you can send them to your doctor for review. Then remote diagnostics will be even more complete and effective,
- at the end of the session, you may be asked to send the planned treatment plan or recommendations by email or, if necessary, make an appointment for a routine appointment and diagnostics,
- You can also ask the manager to send the contract for study if you plan to start treatment.
To make the most of your remote communication service, write down all important questions. If you don’t want the doctor to see you when communicating, you can select the mode without video. Don’t worry about maintaining confidential information – communication takes place via secure communication channels, and the consultations themselves are not recorded or stored.
Important! Communication with a doctor remotely is not the same as a full-fledged face-to-face consultation. For an accurate diagnosis, prescription of medications and procedures, you will need to visit the doctor in person. Remote counseling will help dispel fears and doubts, decide on the choice of clinic and doctor, and get advice on how to act in your situation.
Are you planning to straighten your teeth, braces or aligners?
Orthodontist Sleptsova Maria Pavlovna
will provide online consultations on bite problems and tell you about possible methods for correcting the bite in your case. Orthodontist M.P. Sleptsova is a certified specialist in working with the Insignia, WIN, Incognito systems, as well as 3D Smile orthodontic aligners.
Cost of online dental consultation
An online dental consultation lasts from 15 to 45 minutes. The cost of online consultation is 3000 rubles. Payment is made in advance, before the consultation begins. The payment mechanism will be explained by the administrator when you sign up for an online consultation.
Important! Remember that in dentistry it is wrong to make a final diagnosis only on the basis of remote data analysis! Keep in mind that in order to make an accurate diagnosis and prescribe the correct treatment, you will still need an in-person visit to the clinic! During these in-person visits, during a real examination, circumstances may be revealed that cannot be seen and taken into account online. In this regard, treatment tactics may be partially or completely changed.
You can ask questions about online consultations with dentists to the chief doctor of the clinic, Sergei Vladimirovich Tsukor, at
